ContractCraft Solutions Terms of Service

Last updated: October 1, 2026.

1. About these terms

These terms apply to every engagement with ContractCraft Solutions (“we,” “us”). You accept them by ticking the checkbox on our intake form. Each engagement also has an engagement letter, sent with your quote, that sets out the scope, price and timeline. If the two conflict, the engagement letter governs scope, price and timeline, and these terms govern everything else.

2. Who we are

ContractCraft Solutions is a fractional contracts specialist service based in Edmonton, Alberta, operated by Ryan Dreher, a sole proprietor, carrying on business as ContractCraft Solutions. We draft, review and refine custom contracts for startups and small businesses.

We are not a law firm. We do not represent clients in disputes, litigation or court. If you need representation, we can recommend where to find it.

3. Our services

For each engagement, we:

• review the information you provide in the intake form
• work through the terms with you by email, WhatsApp or call, and share our opinions and guidance based on our experience
• draft the contract(s) described in your engagement letter
• revise the draft based on your feedback
• deliver the final contract with a written record of the decisions you made (the decision log)

4. Your decisions and ownership

You make every decision about the terms of your contract. You review and approve the final draft. Once you approve it, you are the owner of the final contract. You are responsible for how you use it, including whether and how you sign it and rely on it.

5. Your responsibilities

You agree to:

• give us accurate and complete information, and tell us promptly if anything changes
• answer our questions and review drafts in a timely way
• share only documents and information you have the right to share
• tell us about any deadlines that matter to you

6. Quotes, fees and payment

• Fixed prices: each engagement has the fixed price stated in your quote and engagement letter.
• Payment schedule: 50% deposit to start; 50% when you approve the final draft. Invoices are due within 7 days. We send the final, ready-to-sign contract once the final invoice is paid.
• Extras: revision rounds beyond those included are $150 each. Rush delivery (48 hours) is +25%. Work outside the engagement letter is quoted separately before we start it.
• Taxes: GST is added only once we are registered for GST.

7. Timelines

We aim to deliver a first draft within 5 business days of receiving your deposit, and to reply to messages within 1 business day. These are targets. Timelines depend on how quickly we receive the information and decisions we need from you.

8. Revisions and completion

Each engagement includes at least 2 revision rounds within 30 days of the first draft. If we don’t hear from you for 30 days after sending a draft, we treat that draft as final and issue the final invoice.

9. Cancellations and refunds

• If you cancel before our first working session, we refund your deposit in full.
• Once work has begun, the deposit is non-refundable.
• If we need to end an engagement, we refund the portion of fees for work not yet done.

10. Confidentiality

We keep your information confidential. We use it only to deliver our services, and we share it only with the service providers we use to run the business, as described in our privacy notice. We keep records of our work with you, including emails, messages, the decision log and, with your permission, call recordings or transcripts.

11. Our materials

You own your final contract. We keep the right to reuse our general drafting know-how, templates and clause wording in future work, always with your confidential and identifying details removed.

12. Limitation of liability

To the maximum extent permitted by law:

• our total liability for any claim relating to an engagement is limited to the fees you paid for that engagement
• we are not liable for indirect or consequential losses, including lost profits or lost opportunities
• we do not guarantee any particular outcome, including how another party, a court or a tribunal will interpret or enforce a contract

13. Communications

You agree that we may communicate with you by email, WhatsApp and phone. For sensitive documents, we may suggest a more secure way to share them.

14. Governing law

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Any dispute will be handled in the courts of Alberta.

15. Changes to these terms

We may update these terms from time to time. The version you accepted when you submitted your intake form applies to that engagement.

16. Contact

ContractCraft Solutions · Edmonton, Alberta · [email protected]